Tesla’s Summon-Your-Car Feature Spurs U.S. Safety Inquiry
By Dana Hull
October 2, 2019, 4:00 PM EDT Updated on October 2, 2019, 6:55 PM EDT
NHTSA says it ‘will not hesitate to act’ if defect is found
CEO Musk tweets that Summon has been used over 550,000 times
The top U.S. road-safety regulator is gathering information about a Tesla Inc. feature that allows customers to remotely call for their car to pick them up.
The National Highway Traffic Safety Administration is aware of reports related to Summon, a feature the electric-car maker made available last week, and is in ongoing contact with the company, according to an emailed statement. The agency said it “will not hesitate to act” if it finds evidence of a safety-related defect.
Tesla drivers have flooded social media with videos of themselves trying out Summon. The feature enables owners to use the Tesla app on their smartphone to remotely direct their car to pilot out of parking spaces and navigate their way to them. Some customers have praised the feature, but others have posted footage showing their cars getting into scrapes with other vehicles or narrowly avoiding accidents.